Privacy Policy

1. Introduction

Welcome to Alphabet World ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services designed for children.

We are committed to protecting the privacy of children who use our services. Our practices comply with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws.

2. Information We Collect

2.1 Information from Children

We collect minimal information from children to provide our educational services:

• First name or nickname (for personalization)
• Age range (to provide age-appropriate content)
• Learning progress and achievements

We do NOT collect: Full names, addresses, phone numbers, photos, or any other personal information directly from children.

2.2 Information from Parents/Guardians

When parents create accounts, we may collect:

• Parent's email address
• Parent's name
• Payment information (processed securely by third-party providers)
• Communication preferences

3. How We Use Information

We use collected information to:

• Provide personalized learning experiences
• Track educational progress
• Communicate with parents about their child's learning
• Improve our educational content and services
• Ensure the security of our platform

4. COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA):

• We obtain verifiable parental consent before collecting personal information from children under 13
• Parents can review, delete, or refuse further collection of their child's information
• We do not condition a child's participation on disclosing more information than necessary
• We maintain reasonable security measures to protect children's information

5. Parental Rights

Parents and guardians have the right to:

• Review their child's personal information
• Request deletion of their child's information
• Refuse further collection or use of their child's information
• Consent to collection without consenting to disclosure to third parties

To exercise these rights, please contact us at privacy@alphabetworld.com.

6. Data Security

We implement appropriate technical and organizational measures to protect personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

7. Third-Party Services

We may use third-party services that collect information, including:

• Analytics services (anonymized data only)
• Payment processors (for premium features)
• Cloud hosting providers

All third-party providers are contractually required to protect children's privacy in compliance with COPPA.

8. Cookies and Tracking

We use essential cookies to:

• Remember learning progress
• Maintain session security
• Provide a personalized experience

We do NOT use cookies for advertising or tracking children across websites.

9. Data Retention

We retain personal information only for as long as necessary to provide our services. Learning progress data may be retained to show achievement history. Parents can request deletion of all data at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify parents of any material changes via email and will obtain new consent if required by law.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: